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FAQs

What is Boston.com Finds from Boston.com?

We know you count on Boston.com to bring you the latest news, so we developed Boston.com Finds, a site you can count on to bring you the best finds around. We, at Boston.com Finds, want you to experience Boston's unique offerings and participate in fun activities. What better way to do that than with a great find?

How does it work?

Sign up for Boston.com Finds' newsletter today. We'll deliver the best, local finds directly to your inbox. If you see a Boston.com Find you like, click "BUY NOW," grab your credit or debit card, and make the purchase. You'll receive your unique voucher via email. Print out your voucher or pull it up on your mobile device, bring it to the business, and present it to claim your find. So easy, huh?

How do we choose the finds to include in Boston.com Finds?

Our goal with Boston.com Finds from Boston.com is to give people the opportunity to explore all of the amazing things Boston has to offer through great finds. We choose to partner with businesses that offer finds we know our users would enjoy and that we would purchase ourselves.

Is it safe to give Boston.com my credit card information?

We are committed to your privacy and safety. We encrypt all of your account information and we will never sell your information to third parties, including vendors from whom you purchased a find. For more information, please see our full privacy policy.

When can I use my Boston.com Find?

Use it any time before the expiration date as specified on each find and printed on your voucher.

What if I Iose my confirmation email?

No worries! If you cannot find your Boston.com Find voucher just email or call customer service, and we will send you a new copy. You can contact customer service at BostonFindsHelp@Travelzoo.com.

Can I combine my Boston.com Find offer with any other offers or specials?

Unless the Boston.com Find explicitly states otherwise, a Boston.com Find cannot be combined with other offers or specials.

Will the find location know what I'm talking about when I present my voucher?

Absolutely. We work closely with the businesses and their employees to make sure they know how Boston.com Finds works. However, if you encounter a problem with voucher redemption, please contact our customer service team and we'll work quickly to ensure you are able to redeem your Boston.com Find as soon as possible.

If I don't use the full value of a Boston.com Find in one visit, can I use the rest later?

Sometimes! Please read carefully the fine print to determine whether or not you can use a find in multiple visits, or if the find is a one-time redemption offer. As always, contact us with any questions.

What if I need to return or have an issue with my Boston.com Find?

If you have a problem with your Boston.com Find or an order placed with your voucher, please contact our customer service team. Whatever the issue is, we'll work with you to right the situation! Full refunds are always available within seven days of purchase, unless otherwise noted in the Fine Print. All other requests will be handled on a case-by-case basis.

What happens if my Boston.com Find expires?

If you didn't have a chance to use your Boston.com Find before it expired, don't worry! After the expiration date passes, the promotional value expires, but you may still use it for the amount you paid for it for up to seven years (as per Massachusetts state law).

What if the business closes down before I redeem my Boston.com Find?

If something happens that makes it impossible for the business to honor your Boston.com Find before its expiration, we will absolutely refund you the entire amount you spent.

How does Refer a Friend work?

It's simple! After you purchase a deal, on the confirmation page you'll receive a personalized referral link you can share with your friends. When your friend uses that link to purchase the same deal, you'll get a $5 credit automatically placed into your account! You can apply the credit when you purchase another deal. Note: Your friends must purchase using your special referral link and their own credit cards, otherwise you won't get credit.

I missed a Boston.com Find or it sold out before I could buy it. Will I get another chance?

We like to switch up our Boston.com Finds, so you won't see the same business featured more than once in a short period of time. Please feel free to contact us to let us know if one of our Boston.com Finds was of particular interest. We'll work on getting the business to run another find in the future!

What's with The Fine Print?

The information in the The Fine Print is intended to make it easy for you to use your Boston.com Find. Each Boston.com Find offers a unique adventure, and we think it's important that you have all of the information you need, so redeeming your Boston.com Find is as simple as it is enjoyable.

Do you have a favorite business you think must participate in Boston.com Finds from Boston.com?

We love hearing from or about local businesses, so please contact us today.
     
           
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